• Your brand had better be delivering something special
    or its not going to get the business.

    – Warren Buffet

    Grand - Engage

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Customer Engagement

Building brands and driving sales with a cross-channel, digitally led approach to communications. That’s what we do.

It’s not that TV, billboards or radio don’t have a strong place in our media mix, it’s just that the playing field is now more diverse.

Customer engagement is no longer just a series of one-off experiences – it’s an ongoing dialogue. Sure it means raising awareness through TV, radio or physical print but its also about having conversations within websites and over social media.

The good-ole sales promotion has its place in our marketing repertoire but so does customer engagement through website interaction. In the online mediums it’s about fostering trust and forming relationships through open, honest interactions over time.

It’s our job to consider your brand landscape and go to market over physical and digital mediums with a brand proposition that will positively engage with your customer.

It’s our job to give life to brands through clever thinking, design and ultimately, customer engagement.

Our Customer Engagement capabilities include:

Media Scheduling through TV, Radio,
Press and Digital
Ongoing Website Development
Online Content Marketing
Traffic Generating Promotions

Website Gamification
Website Conversion Optimisation
Lead Capturing Landing Pages
Sales Promotion & Direct Marketing
Online Ads, Adwords (SEM)
Search Engine Optimisation (SEO)
Social Media Setup & Campaigns